What is a Cookie?
A cookie is a small file, typically of letters and numbers, downloaded on to a device when the user accesses certain websites. Cookies allow a website to recognise a users’ device.
For more information on cookies visit www.allaboutcookies.org
What are the different types of cookies?
Session cookies – Allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes such as remembering what a user has put in their shopping basket as they browse around a site. They could also be used for security. These session cookies expire after a browser session so would not be stored long term.
Persistent cookies – Are stored on a user’s device in between browser sessions which allows the preferences or actions of the user across a site to be remembered.
First and Third Party Cookies – Whether a cookie is ‘first’ or ‘third’ party refers to the website domain placing the cookie. First party cookies in basic terms are cookies set by a website visited by the user. Third party cookies are cookies that are set by a domain other than the one being visited by the user.
If you are concerned about cookies and would like to disable their use then you can do this in your browser settings. Links are given for instructions on how to do this below:
Microsoft Internet Explorer 7 and 8
Microsoft Internet Explorer 9
If your browser is not listed then instructions can easily be obtained by searching for ‘Managing cookies’ followed by the name of your browser.
We collect information from you when you register on our site, subscribe to our newsletter or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To administer a contest, promotion, survey or other site feature
- To send periodic emails
- The email address you provide us with for information or services will only be used strictly for those purposes
This policy was last modified in January 2013
Mottingham, London SE9 4EL